FREE SHIPPING IN GERMANY

SHIPPING & RETURNS

DELIVERY

Everything is ship through Deutsch Post, DHL or, Colissimo in France.

The price of the shipping depend of the weight of your purchase as well as your resident country.

The delivery time indicated when the order is registered is given for information only and is in no way guaranteed.
Consequently, any reasonable delay in the delivery of the products may not result in the buyer benefiting from:
the award of damages;
the cancellation of the order.

Paradisio Vintage is not responsible for damage during delivery or lost from the post. The transport risk is borne entirely by the buyer. You can subscribe a shipping assurance for more security (then send a request using the contact form before purchasing).

 
RETURN

You can return any item (excluding swimwear) for a refund or exchange, within  14 days of receipt, 21 days for international orders. Please contact us before sending the goods.

Items sent back after that period will not be eligible for a refund and there will be a charge for returning the goods to sender. Please note we can only refund the original cost of the item, not any postage costs. 

Items must be in new, unused, unworn, unwashed condition. Note: items altered by stains, perfume, cigarette smoke, body odor, animal scent/hair will not be accepted.

All you need to do is post it back to us with a copy of the order invoice enclosed.
Please send all returns via tracked mail as we cannot be held responsible for any lost items. 

The return address is:
Paradisio Vintage 
Leykestrasse 7
12053 Berlin
Germany

Once we receive your returns parcel we will then process your refund within 5 working days of receipt. All refunds will be sent to the same card or paypal account used to pay for the order. You will receive an email confirmation when your refund has been processed.

If you have any questions about delivery & returns, feel free to contact us at: contact@paradisiovintage.com